Reference

Browse Our Privacy Commitment at wajikslot

Your personal data — including account details, payment records through DANA, OVO, GoPay, and QRIS, and device activity — is handled under a clear privacy framework that applies…

Data collected only for account operationDANA, OVO, GoPay & QRIS transaction records protectedYour data rights: access, correction, deletionRetention period stated clearly per data typeContact our privacy team within 24 hours

Explore the Lobby Read FAQ

Open Your Account Knowing What We Collect

wajikslot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect the information you provide during registration — your name, email address, and the payment method you link, whether that is DANA, OVO, GoPay, or QRIS. We also record transaction timestamps and amounts so we can verify deposits

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and process withdrawals accurately. Device identifiers and browser session data are logged automatically to keep your account secure and detect unauthorised access. We do not sell this data to third parties; it is used solely to operate your account, process payments, and respond to your support
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requests. Availability of certain features depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Start a Privacy Request Through These Channels

Team online

Live Chat Support

Reach our privacy team directly through live chat, available every day from 08.00 to 23.00 WIB. Agents can log a formal data-access or deletion request on your behalf within that session and confirm receipt by email.

Email Privacy Desk

Send your written privacy request to our dedicated email address. We aim to acknowledge every message within 24 hours and complete verifiable data requests — access, correction, or removal — within 14 working days of identity confirmation.

In-Account Request Form

Log in, go to Account Settings, select Privacy & Data, and submit a request form directly. The form is pre-filled with your account ID, which speeds up verification and means our team can act without additional back-and-forth correspondence.

HOW WE PROTECT DATA

Explore the Six Pillars of Our Data Handling

From the moment you create an account to the point a QRIS payment clears or you request a withdrawal, your data moves through encrypted channels and is stored in access-controlled environments.

Encryption in Transit and at Rest

All data exchanged between your device and our servers is encrypted using TLS 1.3. Stored account records — including DANA and OVO payment history — are protected with AES-256 encryption so that access without authorisation is computationally infeasible.

Cookie Usage and Opt-Out

We use functional cookies to maintain your login session and analytics cookies to understand how features are used. You can manage cookie preferences in the Privacy Settings section of your account or through your browser settings at any time.

Payment Data Isolation

GoPay and QRIS transaction records are held in a separate, access-restricted database segment. Only our payments and fraud-detection teams can query this segment, and every access event is logged with a timestamp and staff identifier for audit purposes.

Retention Periods by Data Type

Account registration data is kept for the lifetime of your account plus 24 months after closure. Transaction logs are retained for 12 months. Session and device logs roll over after 90 days. When a retention period ends, records are permanently deleted from our systems.

Account Security and Access Control

Two-factor authentication is available for all accounts and we encourage you to enable it through Security Settings. Failed login attempts trigger a temporary lock after five tries, and our system sends an email alert to your registered address immediately when that threshold is reached.

How to Request Changes to Your Data

To correct, export, or delete your personal data, use the in-account Privacy & Data form or contact our privacy email desk. We will verify your identity first, then complete the request within 14 working days — or inform you if a legal retention obligation prevents immediate deletion.

Check What Our Privacy Policy Covers for You

The questions below reflect what Indonesian account holders ask most often about how their data is handled. If your question is not here, our privacy team is reachable daily until 23.00 WIB via live chat or email.

We collect your name, email address, phone number, and the payment method you register — such as DANA or OVO. We also log device identifiers and session activity to keep your account secure and detect any unauthorised login attempts.

Transaction records from DANA, GoPay, OVO, and QRIS are used to verify deposits, process withdrawal requests, and resolve any payment disputes. They are not shared with advertisers or used for any purpose outside your account operation.

Yes. Submit a data-access request through Account Settings under Privacy & Data, or email our privacy desk. After identity verification, we will compile and send your data within 14 working days to your registered email address.

Registration and account records are retained for 24 months after account closure to satisfy any legal or dispute-resolution requirements. Transaction logs are kept for 12 months, then permanently deleted from our systems automatically.

We do not sell your data. We share it only with payment processors like DANA and QRIS partners to execute transactions, and with identity-verification services where local law requires it. These partners are contractually bound to use your data only for their specific function.

Use the Privacy & Data form inside Account Settings, or contact us via email or live chat before 23.00 WIB. We will confirm your identity and process the deletion within 14 working days, unless a legal retention obligation applies, in which case we will inform you.

Yes — the privacy policy applies to all account holders regardless of game-access eligibility. Whether or not certain features are available to you because access depends on local law, your data-protection rights and our obligations to you remain fully in effect.

Browse Our Privacy Commitment at wajikslot

Start a Privacy Request Through These Channels

Live Chat Support

Email Privacy Desk

In-Account Request Form

Explore the Six Pillars of Our Data Handling

Encryption in Transit and at Rest

Cookie Usage and Opt-Out

Payment Data Isolation

Retention Periods by Data Type

Account Security and Access Control

How to Request Changes to Your Data

Check What Our Privacy Policy Covers for You

01 What personal data does wajikslot collect when I open an account?

02 How are my DANA and GoPay transaction records used?

03 Can I request a copy of all data wajikslot holds about me?

04 How long does wajikslot keep my account data after I close my account?

05 Does wajikslot share my data with third parties?

06 How can I request the deletion of my personal data?

07 Does this privacy policy apply to me if online gaming depends on local law in my region?

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